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Long Term Car Hire

Frequently Asked Questions

Can we collect or have the vehicle delivered to us after hours?

Yes, our personalised service includes collection and delivery when you need. We also can drop the vehicle at the airport for your arrival or collect it from your accommodation when you are finished with it.

What if the car breaks down?

It is very rare for our well-maintained vehicles to break down but yes, we provide roadside assistance should this happen, and will replace your vehicle if needed. We have roadside assistance on standby in all regions.

Does my hire include vehicle insurance?

Yes, your vehicle rental includes insurance and an excess payment depending on the size and type of vehicle. We also offer an excess free option. Please inquire about this. 

What is long-term rental and the benefits thereof?

A long-term car rental refers to renting a vehicle for an extended period to take advantage of the flexibility and cost-effectiveness on offer. Renting long term can be a flexible alternative to buying a cheap, potentially unreliable car for your time here in NZ.

We take care of insurance, a warrant, registration, and maintenance costs to give you the peace of mind you especially if you have a limited budget or are new to the country.

What are your minimum rental periods?

Our minimum rental periods are 2 weeks and during the festive seasons it is 6 weeks (1 DECEMBER TO 31 MARCH)

But we are open to discuss individual packages at all times.

Is insurance included in the rental costs?

Insurance is included in the rental cost. Insurance claim excess is follows:

  • $1,000 for 25 years and older
  • $1,400 for any driver over 25 who has held their NZ Driver Licence for less than 2 years
  • $1,500 for 21–24-year-olds
  • $2 000 for those under 21

You have an option where you could have a zero excess ,this could be discussed with management.

What documents do I need to rent a vehicle?

A valid driver's license - either an NZ Driver Licence or an approved International Driver Licence, and a credit or debit card for payment.

Limited and unlimited mileage options

Various options here and included is 1500km per month but unlimited options can be discussed with management.

If you are going to over travel, we will be charging $1.10 per extra running km,so it is advisable to discuss the options around mileage before your rental starts.

Can I book and pay using credit card?

Yes. If you don’t have a credit card you can use a debit card also to hire a car with us. Please contact us and we’ll talk you through the arrangements.

Where can I find out about the rules for driving in New Zealand?

See these rules about driving-in-nz in several languages and this information for visiting drivers. We recommend reading the rules thoroughly and taking the online test to ensure you are confident before driving in Aotearoa.

Do I need a license to drive in New Zealand?

Yes - you will need either an NZ Driver Licence or an approved International Driver Licence.

Is a deposit required?

Yes,  a deposit in the amount of equal to one month's rental fees are payable.

Do we have a cancellation policy?

Cancellation fees works on a sliding scale and can be discussed in detail with management or are clearly stated on our info sheet.

You will need to give us one calendar months’ notice should you wish to cancel your agreement. You will still be liable to pay the full month's rental during the notice period, even if you return the car early.

Can we pick up at one place and return the vehicle to another place (interisland travel)?

We do not encourage inter-island travel as it is extremely expensive to relocate our vehicles and very time consuming with the limited space on the ferry.

Saying this it could be arranged, and you will be charged an additional $1250.00 on top of your rates quoted as a relocation fee.

Do we offer delivery and drop off or collection services?

We do offer delivery and collection services at most major airports, like Auckalnd, Tauranga, Hamilton, and Christchurch.

Please have a chat to discuss the various options and costs involved for these services.

Can we pick up from all major airports in NZ?

Delivery and collection could be arranged from all major airports like Auckalnd, Tauranga, Hamilton, and Christchurch.


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